Support 24/7

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Contact our award-winning 24-7-365 Global Help Desk.


Contact our Global IRT Help Desk team if your site requires immediate assistance. Our experienced staff is available to resolve your clinical study issues. You have real-time access to the IRT help desk 24-7-365. 


It's easy to get in touch with us. Select from one of the following ways, and we'll gladly help you with your needs!


Contact the Cenduit Help Desk by one of the following:

  • Toll Free (US & Canada): 877-253-3080.
  • Direct Dial: +1 610-871-0150.
  • United Kingdom: +44 140 334 2316.


Callers whose native language is not English can receive help through our “Language Line” translators. Clinical sites that need language assistance can also email the help desk, which will call the site with the translator already on the phone line.

Our Help Desk Team.

Our staff of specialists is at-the-ready. Our team receives protocol-specific training in order to provide the support you need most when interacting with our IRT system. Our Live Chat feature allows users to resolve issues quickly.

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