Associate Project Manager - Allentown, PA

Location -

Associate Project Manager Position – Allentown, PA

Cenduit, LLC, a joint-venture between Quintiles and ThermoFisher, is looking for an Associate Project Manager for our Allentown, PA location.  This is a rare opportunity to join our organization and be part of our exciting future!  Cenduit was founded in May 2007 and emerges from a robust tradition of clinical development and clinical supply chain expertise from two world leaders.  Cenduit provides clients with state-of-the-art Interactive Response Technology (IRT) to gather, analyze, and integrate data from clinical trials faster and more efficiently than ever before.

Purpose:  In accordance with SOP’s, policies and procedures; provide support and assistance to the Project Management Group related to the provision of Cenduit’s Interactive Response Technology (CIRT).  Our interactive response technology (IRT) platform uniquely integrates both patient interaction systems for clinical development and the supply chain services of clinical labeling packaging and distribution through Cenduit’s interactive web and voice response solutions (IWRS/IVRS). 

Primary Responsibilities

• Assist with the writing of design specifications for new client requested systems or revisions.
• Assist with tasks associated with the system design lifecycle from the collection and processing of client provided information such as site data, material lists etc. to the set up and monitoring of User Acceptance Testing (UAT).
• Set up and maintain project specific documentation, application files, reports, forecasts and related information as required in order to help ensure investigational products and ancillary supplies are distributed appropriately.
• Co-ordinate the creation and delivery of printed materials, forms and user guides.
• Update and maintain internal databases, tracking systems and project plans.
• Communicate with the client on the progress of the project and coordinate project team meetings.  
• Ensure all queries from clients and investigator sites are responded to quickly in accordance with related Service Level Agreements (SLA) and SOP’s.
• Assist with providing first level escalation for Helpdesk issue resolution.
• Ensure all work complies with standard processes, policies and procedures and meets quality and timeline metrics.

Skills

• Excellent communication skills, both written and verbal
• Strong customer service ethic with ability to establish and maintain effective working relationships with co-workers, managers and clients
• Good problem solving and organizational skills
• Team oriented & flexible
• Good computer skills, including knowledge of MS office applications
• Knowledge of the clinical drug development process and GCP

Education & Experience:  Bachelor's degree in life sciences or related field and up to 3 years of clinical research or clinical supply/distribution experience; or equivalent combination of education, training and experience. 

Send resumes or referrals to .(JavaScript must be enabled to view this email address)